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Delivery Information

1. RUNNER (KLANG VALLEY)
  • We offer runner service direct from our warehouse to your home within 5 days after purchase.
  • Standard charge is RM25 throughout the Klang Valley area.
  • We will contact you after the arrangement of the delivery has been made.
 
 
2. LOCAL DELIVERY (WITHIN MALAYSIA)
  • We deliver through PosLaju/ J&T
  • Shipping charges will depend on the quantity/weight of each parcel.
  • Our system will automatically calculate the weight and the amount you should pay will be displayed at the end of the order process.
  • Tracking numbers are emailed (Check Junk/Spam) once posted.
  • All orders will be posted within 3 working days (Monday – Friday) via PosLaju / J&T and a tracking number will be emailed to you once it is made available.
  • Please note that it may take up to 24 hours before your tracking code appears in PosLaju’s / J&T’s tracking system.
  • If customers do not receive their order within 7 working days after receiving the tracking number ( Peninsular Malaysia) and 21 days (East Malaysia) via email from us, please contact portmeirionasia@gmail.com.
 
 
3. INTERNATIONAL DELIVERY (WORLDWIDE)
  • We offer international shipping via your chosen delivery carrier at checkout.
  • Shipping charges will depend on the quantity/weight of each parcel.
  • Our system will automatically calculate the weight and the amount you should pay will be displayed at the end of the order process.
  • Tracking numbers will be provided by email once the order has been processed.